FAQ

FAQ

1.     About Us

Looking after your location

Clear Mapping Company is an award-winning cartographic design consultancy. We create beautiful maps to improve efficiency in the workplace with an inclusive and sustainable design focus.

We are proud winners of the British Cartographic Society (BCS) Ordnance Survey #OpenData Award, 2015.

We were given a commendation for our entry to the BCS Ordnance Survey #OpenData Award 2013; at Cornwall Sustainability Awards given ‘Greenshoots’ (New Business of the Year) 2012; Small Business Sunday#sbs, Sunday 25 Nov 2012. We are members of Federation of Small Businesses (FSB).

If you wish to contact us, then please call to make an appointment. We love to have a chat over tea and cake!

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072


2.    What We Do

Clear Mapping Company provides quality cartographic and design services on a contract basis for clients of all sizes, in the public and private sectors, both in the UK and overseas. Our aim is to help organisations convey information quickly, clearly and effectively by creating attractive illustrated maps. We are rapidly moving toward meeting our ambition of being recognised as the leading British cartographic and design consultancy.

Working for a variety of important sectors, including local authorities, destination management, education, health, heritage and tourism, one of our first priorities is to ensure that the information used to prepare your map is accurate at the time of publishing. Usually this will mean collating and comparing data from multiple sources. In some cases it will require a site visit or the services of land surveyors.

In addition to traditional mapping skills, we offer everything from technical knowledge of Geographic Information Systems (GIS) to design and illustration. Whatever it takes, our expertise, care and attention to detail will guarantee the best quality map – online, in print or installed on location.


3.    Type of Maps

County maps, Regional maps, Area maps, Visitor maps, Adventure Park maps, Resort maps, Park maps, Golf Course maps, Business maps, Rural business maps, Town maps, City maps, Celebration Maps, Wedding Map, Wedding Venue Map, Souvenir map, Maps for Planning, Maps for Permaculture Map for business cards, Printing leaflets, Bespoke signs, Interpretation boards, Accessible maps, Watercolour maps, Hand-drawn maps, Concierge Maps, University maps and Online mapping


4.    Project process

We have a variety of cartographic and design services therefore the output can be different for each job. However, this is how a usual project works:

a) Enquiry Form

b) Quotation and terms & conditions

c) Deposit invoice, confirms project is live

d) Draft concept and then, feedback from client

e) Concept and then, feedback from client

f) Design and then, feedback from client

g) Design approved and ‘Signed-off’ by the client

h) Invoice paid and this releases artwork

i) Delivery


5.     Getting a quote

We like to ensure that you are getting a quote for exactly what you need, within the time scale which you have requested. If you can provide this information when contacting us, this will ensure we can quote within 48 hours:

a) Contact name

b) Business name

c) Today’s date

d) Project deadline

e) Contact address

f) Contact postcode

g) Contact telephone

h) Contact email

i) Choose a style, from our website or something you have used previously

j) Choose a print, web or custom size

k) Address of the property

Each map is bespoke, so all quotes are specific to your requirements.

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072


6.    Do you ask for a deposit?

Yes, we ask for 50% deposit. Work does not commence until a written agreement has been received from the Client and non-returnable deposit paid, which is usually 50% of the total cost. If you would like to set-up an account with us, with regular payment structure instead, then do get in contact. All terms will be in writing before we start.

Easy payment can be made by BACS, Cheque or PayPal in the UK.
From overseas, payment accepted by PayPal only.


7.    Do you charge VAT?

Yes, we charge VAT, which is 20% on all quotes. Our VAT no is 216 6526 12.

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072


8.    What will I recieve?

We try to ensure that all of our maps use #OpenData. Then you will receive the artwork for:

a) Web version, ready to go on your website

b) Emailable version, easy to get down the wires to your visitor or suitable home or office printing

c) High-resolution version, ready to go to your local printer

If we haven’t been able to use #OpenData exclusively, then each piece of data will have to obey the licensing restrictions of that data. Please contact us for more information as there are specific reasons for using different datasets.


9.    Legals

Clear Mapping Company retains copyright on all materials created by Clear Mapping Company. Our copyright line is on all materials:  ‘© 2015 Clear Mapping Company’. We try to ensure that all of our maps use #OpenData.


10.    Testimonials

“Caroline’s maps and leaflets have helped improve the image and efficiency of our business considerably and have been well received by our customers. Caroline has been a pleasure to work with, she took time to visit our business & ascertain our needs and I would highly recommend her services.“ Simon Green, Stubcroft Farm

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072

For FAQ Sheet, please click here.

For Terms and Conditions Sheet, please click here.

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We are proud of our policies and we believe that a happy workforce is productive workforce. Equally we welcome all clients from any background. We are committed to reducing our impact by creating products that are sustainable and using printers close to the client to minimise product travel. We are part of the low-carbon economy.

 

Equal Opportunities and Diversity Policy

For more information, please click here.

 

Sustainability Policy

For more information, please click here.

 

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Email notice

To save space on our email legends, please find our email notice for all emails leaving and arriving from Clear Mapping Company.

Environmental Notice - Please only print this email if necessary, preventing waste is better than recycling. We are working on our Carbon Footprint and by not printing all emails, you are helping us to achieve our targets, thank you. Our carbon footprint is currently 1.3 tonnes per annum, compared to 4.46 (tpa) national average.

Legal Notice - Unless expressly stated otherwise, this message is confidential and may be privileged. It is intended for the addressee(s) only. Access to this e-mail by anyone else is unauthorised. If you are not an addressee, any disclosure or copying of the contents of this e-mail or any action taken (or not taken) in reliance on it is unauthorised and may be unlawful. If you are not an addressee, please inform the sender immediately, thank you.

All reasonable precautions have been taken to ensure that no viruses are present in this e-mail; however, Clear Mapping Company cannot accept responsibility for loss or damage arising from the use of this message or attachments and recommend that you undertake your own virus checking procedures prior to use. Clear Mapping Company do not enter into any form of contract via this medium, nor are our staff authorised to do so on our behalf. Any opinions expressed in this e-mail are those of the sender, and will not reflect the opinions of Clear Mapping Company unless specifically stated.

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Location

If you would like to download directions to our office, please click here.

1.     About Us

Looking after your location

Clear Mapping Company is an award-winning cartographic design consultancy. We
create beautiful maps to improve efficiency in the workplace with an inclusive and
sustainable design focus.

We are proud winners of the British Cartographic Society (BCS) Ordnance Survey #OpenData Award, 2015.

We were given a commendation for our entry to the BCS Ordnance Survey #OpenData Award 2013; at Cornwall Sustainability Awards given ‘Greenshoots’ (New Business of the Year) 2012; Small Business Sunday#sbs, Sunday 25 Nov 2012. We are members of Federation of Small Businesses (FSB).

If you wish to contact us, then please call to make an appointment. We love to have a chat over tea and cake!

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072


2.    What We Do

Clear Mapping Company provides quality cartographic and design services on a contract basis for clients of all sizes, in the public and private sectors, both in the UK and overseas. Our aim is to help organisations convey information quickly, clearly and effectively by creating attractive illustrated maps. We are rapidly moving toward meeting our ambition of being recognised as the leading British cartographic and design consultancy.

Working for a variety of important sectors, including local authorities, destination management, education, health, heritage and tourism, one of our first priorities is to ensure that the information used to prepare your map is accurate at the time of publishing. Usually this will mean collating and comparing data from multiple sources. In some cases it will require a site visit or the services of land surveyors.

In addition to traditional mapping skills, we offer everything from technical knowledge of Geographic Information Systems (GIS) to design and illustration. Whatever it takes, our expertise, care and attention to detail will guarantee the best quality map – online, in print or installed on location.


3.    Type of Maps

County maps, Regional maps, Area maps, Visitor maps, Adventure Park maps, Resort maps, Park maps, Golf Course maps, Business maps, Rural business maps, Town maps, City maps, Celebration Maps, Wedding Map, Wedding Venue Map, Souvenir map, Maps for Planning, Maps for Permaculture Map for business cards, Printing leaflets, Bespoke signs, Interpretation boards, Accessible maps, Watercolour maps, Hand-drawn maps, Concierge Maps, University maps and Online mapping


4.    Project process

We have a variety of cartographic and design services therefore the output can be
different for each job. However, this is how a usual project works:

a) Enquiry Form

b) Quotation and terms & conditions

c) Deposit invoice, confirms project is live

d) Draft concept and then, feedback from client

e) Concept and then, feedback from client

f) Design and then, feedback from client

g) Design approved and ‘Signed-off’ by the client

h) Invoice paid and this releases artwork

i) Delivery


5.     Getting a quote

We like to ensure that you are getting a quote for exactly what you need, within the time scale which you have requested. If you can provide this information when contacting us, this will ensure we can quote within 48 hours:

a) Contact name

b) Business name

c) Today’s date

d) Project deadline

e) Contact address

f) Contact postcode

g) Contact telephone

h) Contact email

i) Choose a style, from our website or something you have used previously

j) Choose a print, web or custom size

k) Address of the property

Each map is bespoke, so all quotes are specific to your requirements.

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072


6.    Do you ask for a deposit?

Yes, we ask for 50% deposit. Work does not commence until a written agreement has been received from the Client and non-returnable deposit paid, which is usually 50% of the total cost. If you would liket o set-up an account with us, with regular payment structure instead, then do get in contact. All terms will be in writing before we start.

Easy payment can be made by BACS, Cheque or PayPal in the UK.
From overseas, payment accepted by PayPal only.


7.    Do you charge VAT?

Yes, we charge VAT, which is 20% on all quotes. Our VAT no is 216 6526 12.

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072


8.    What we I recieve?

We try to ensure that all of our maps use #OpenData. Then you will recieve the artwork for:

a) Web version, ready to go on your website

b) Emailable version, easy to get down the wires to your visitor or suitable home or office printing

c) High-resolution version, ready to go to your local printer

If we haven’t been able to use #OpenData exclusively, then each piece of data will have to obey the licensing restrictions of that data. Please contact us for more information as this is specific reasons for using different datasets.


9.    Legals

Clear Mapping Company retains copyright on all materials created by Clear Mapping Company. Our copyright line is on all materials:  ‘© 2015 Clear Mapping Company’. We try to ensure that all of our maps use #OpenData.


10.    Testimonials

“Caroline’s maps and leaflets have helped improve the image and efficiency of our business considerably and have been well received by our customers. Caroline has been a pleasure to work with, she took time to visit our business & ascertain our needs and I would highly recommend her services.“ Simon Green, Stubcroft Farm

Do get in-touch. We can quote within 48 hours, depending on the data provided. To obtain a quote, please see our Client Checklist or contact the office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 01326 337072

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